Get in Touch With Us
We like hearing from the people who read this site. Whether you have spotted something that looks out of date, want to ask a question about one of our articles, or simply have an idea you think we should cover, this page explains the easiest way to reach us and what to expect once you do.
How to Contact Us
The quickest route is email. Write to us at info@champagneandflowers.co.uk and your message will land with a member of our small editorial team. We read every email ourselves, so there is no automated maze to work through.
To help us reply properly the first time, it is worth including:
- A clear subject line, such as "Correction request" or "Question about a guide".
- The page you are writing about, ideally with a link, so we know exactly what you mean.
- A short summary of your question or the detail you think needs changing.
What You Can Write to Us About
People get in touch for all sorts of reasons. Some of the most common include:
- Pointing out a figure, date or fact that may have changed since we published.
- Asking us to explain something in more detail or in plainer terms.
- Suggesting a subject you would like to see us look into.
- Sharing general feedback on how easy the site is to use.
- Business or partnership enquiries.
Please note that we are an information website. We cannot handle personal account matters with other services, process payments, or step in to settle disagreements you may have with a third party. If your question is about one of those, the organisation involved will be best placed to help.
When to Expect a Reply
We aim to answer most messages within two to three working days. Emails sent over the weekend or on UK bank holidays may take a little longer. If your note concerns a possible mistake on the site, we will look into it as a priority and update the page where needed.
How We Treat Your Message
Anything you send us is used only to deal with your enquiry. We do not sell your details or add you to mailing lists without asking. You can read more about how we store and look after information in our Privacy Policy. For the general rules that apply when you use this website, including how our content may be shared, please see our Terms of Use.
Thank You
Every message helps us make the site clearer and more accurate for everyone who visits. We look forward to hearing from you.